Thursday, June 28, 2012

Learning to sew again (aka "the sewing machine debacle").

A few days ago I mentioned that I had a "sewing machine debacle" that happened to me back in April/May, and thought I would share the story.  First here is a picture of my sewing machine ... doesn't she look so innocent just sitting there?


The ThreadBanger TB-30 ... it really is a great machine.  They no longer make this machine due to the demise of the Thread Banger website, but this model is the same thing, just with different packaging. 


So back in May I was making a bow for a stuffed bunny I was making for my Mom, when all of the sudden my machine stopped sewing and I got an ominous "E1 error".  I tried everything ... turned it on and off, cleaned it out, replaced the needle, etc ....  and it would still not sew.  The LED screen did change to an "E2 Error", but that did not help me at all. 

After consulting my owner's manual, and reading what some people had to say on the internet, it sounded to me as if there was an electrical problem most likely relating to the board, and that I would need to take it into a sewing machine repair shop to get it fixed.

So, I did.  We only have one sewing machine repair shop around where I live, and in fact it is the same place where I bought this sewing machine.  They were just as baffled as to the cause of the error, and began asking me questions like "do you sew a lot?", "do you beat up on your machine?", "where do you store it?", etc.... as though it were some how my fault the sewing machine stopped working.  I pointed out to them the section in the manual about how the E1 or E2 error is the result of an electrical issue, and mentioned what I read on the Janome forums.  Did they listen to me?  No.

Well, about a week later I got a call from the shop, they claimed it was my zig-zag motor that was out, and that they needed to order one.  So another week or two went by, they put the new motor in, and guess what?  The machine still did not work.  So then they decided it was some other part (I cannot even remember the name), ordered that and put that in my machine.  Mind you I had now been without my machine for at least a month by this time, and after the new part the machine still would not work.   So THEN they finally decided it was in fact the board (d'uh!), and had to order one of those. 

So about 6 weeks after I brought in my machine, I finally had it back ... complete with a new zig-zag motor, can't-remember-it's-name part, and board.  They told me that I must have just gotten a bad board, because on the whole these machines do not have any problems.  My machine was a little dirty, dusty, and had greasy finger prints all over it, but I was willing to overlook all that .... I was ready to sew!!!

So I plugged in my machine, turned it on, and went to go sew and I got "BEEEP!" and an "Fc" error.  I will tell you what, I am normally a very calm and patient person, but I almost blew a fuse ... I was livid .... LIVID I tell you!!!  So I pulled out my manual and saw that an "Fc" error message means that basically you have the foot controller plugged in, and are trying to sew using the start/stop button ... only thing was, I did not have the foot controller plugged in.  So I called the sewing machine repair place, and they were pretty much like "oops, we must have put the wrong board in."

Here is where the part about learning how to sew again comes in.  You see before I had this machine, I had a crappy Singer sewing machine.  I sewed with a foot pedal on that machine, but the machine itself had tension issues, and it broke only after about a year and a half.  So enter the Janome Threadbanger (TB-30).  I loved this machine from the outset .... it had automatic tension, was a real work horse, had adjustable presser foot height, AND a start/stop button. 

If you don't know what it is, here it is .... the beautiful start/stop button. 




This button allows you to push a button and the machine just sews ... you do not have to use the foot pedal at all, and to adjust the speed you just slide the speed control left or right.  From the moment I tried sewing with the start/stop button, I loved it.  For some reason not having to use a foot pedal was *sew* liberating. 

Fast forward to the present ..... my machine will now ONLY work with a foot control pedal.  The start/stop button no longer works.  I was at a crossroads .... bring my machine back to the shop and be without it for another month+, or just use the foot control pedal and get on with life. 

So, I decided that I would just sew with the foot pedal.  But I have got to tell you, I feel as if I am learning how to sew all over again.  I am clumsy, and I keep going to push the start/stop button instead of using the pedal.  It has been so frustrating!  But, I had  decided that I could not be without my machine for another (potentially) 6 weeks, and after doing some online reasearch realized that not very many machines come with a start/stop button anyhow.  Some day I am going to want to upgrade my machine again, and when that time comes it will most likely come with a foot control pedal only .... so I figured I might as well get used to it now.   But, oh .... the swearing going on in my head as of late has been quite terrible .... every time I go to push the start/stop button and I hear the annoying "BEEEP!", I feel the steam coming out of my ears.




What would you have done .... would you have taken the machine back in, or would you have just learned to sew again?









12 comments:

  1. I'm not sure what I would have done, but I'm pretty certain I would be barred from that sewing/repair shop after all that. My inner core would have melted down WAY sooner (sad, but true).

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  2. I feel your pain, and I think I'd do the same thing as you -- relearn to sew with the foot pedal. :/

    I had a similar [take it back or deal with it?] experience with a computerized Singer I bought in March. Within two weeks the top thread was nesting and NOTHING I did could make it stop. I brought it in and they ended up replacing the machine under warranty.

    After about a week it happened again and this time I figured out the cause -- a shard of plastic in the bobbin area (leftover from manufacturing) was snagging the top thread. Instead of taking it back in and being with out my machine for another few weeks, I shaved off the shard myself! Good as new! Or better, I should say. :)

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  3. Wow, maddening! I rarely sew, so I guess if I was like you I would have kept it too...? But personally, I would have taken it back! You've seen that the grass is greener over there on the button side!! I think it's going to be so hard for you but I wish you well!

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  4. That would be so frustrating. I think I would just do what you are doing and learn to sew with the foot pedal. I have a Brother machine that has a button that allows you to not use the foot pedal but I never use it.... I'm old school I guess! :)

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  5. i would have taken it back in. they were supposed to fix it but didn't. if you paid them money they are obligated to do it right. i know it stinks to be without your machine in the short-term but i'd be worried that there are other problems that might crop up later and another 6 weeks isn't that long in the grand scheme of things.

    i too have a janome but i rarely use the stop/start button. i don't really like it personally. i'd rather use the foot pedal. i think it's because i like to have my hands set and having to reposition them to push the button is annoying to me.

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  6. I also have a Janome, and I don't use the start/stop button. I also got the dreaded F1 error message that just wouldn't clear. I took it back to my dealer, who had to send it back to the factory to have a defective "sensor" replaced. Four weeks later, I got my machine back without my quilting foot. My dealer has the same machine and gave me her foot immediately. She also offered to let me use her machine until mine came back, but that seemed too difficult.

    I would take it back and make sure they make it right. If it is going to take more than a few days, they should give you a "loaner" with equivalent functions. I will not be without my sewing machine for more than a few days again!!!

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  7. I would take it back. It isn't any fun to sew when you have to focus on fighting your machine instead of the project you are working on. Aren't Janomes usually pretty reliable? I have a super-basic Hello Kitty! model that I bought to take to quilting classes, and it runs like a watch. (It is mechanical and doesn't have anything that is electronic or computerized to give me trouble.) Good luck---

    Brenda.

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  8. Take it back and And make them make it right and give you a loaner

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  9. I'd take it back. I'd be fussing up a storm and I'd be calling Janome directly. If the local repair shop is certified to service Janome machines, then Janome needs to know that the shop can't do it right! Go back ASAP! Ask for a loaner machine to use while yours is being serviced. And insist on your machine being clean when you pick it up. That is such poor service to give you a dirty machine. Good luck!

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  10. I agree with the comment directly above me. I'd even start talking about wanting a replacement. You are being WAY too nice to these people. Their behavior is unacceptable. If you have Yelp or some other business evaluation site in your area, I would be posting on it right away.

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  11. I would have called Janome direct and explained the problem. They are very helpful and would have made it right. I am a long time Janome owner low to high end and I love their machines. They are a real work horse. I too probable would have not been able to go in the store for a while or EVER after I voiced my opinion on their service skills. This machine should last you many many years and it should be repaired correctly.
    claudine

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  12. I guess I would have done like you and just learn to sew again. Or maybe stopped sewing forever out of sheer hate... Or maybe I would have threaten the machine until it started sewing by itself... LOL

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